Terms and Conditions


Article 1 – General

1.1 These terms and conditions are applicable to each use of the website thisislily.com and to all agreements made between you and thisislily.com.

1.2 In thesse terms and conditions Lily Style and Trademarks B.V. is referred to as thisislily.com.

1.3 If you have any questions about our Terms & Conditions or our Privacy Policy, feel free to use our 'contact us' form. Lily Style & Trademarks B.V., acting as thisislily.com is a Dutch Company, registered under company number KVK 52924505, located at address Stadhouderskade 107-II, 1073AX in Amsterdam with VAT-number NL850667719B01.

Article 2 – Offers
2.1 All offers at the Website are non-binding, unless specifically stated otherwise. Offers do not automatically apply to re-orders. Furthermore, offers cannot be returned.
2.2 Thisislily.com cannot be held to her offering in case you could have reasonably understood that the offering was a mistake or error.

2.3 All prices quoted on the website include VAT. A contribution to shipping cost is stated seperately and will always be shown to you prior to placing your order. Shipping cost can be subject to order size and destination.

In case of returns, thisislily.com shall not reimburse your shipping cost. 

Article 3 – Data
3.1 You must make sure that your data, including your email address, address and bank account number are stated correctly and are up to date. Besides that, you guarantee that you are lawfully able to use the website at any means.
3.2 Thisislily.com guarantees you that all personal data will be handled with utmost care, and that your data shall not be passed on, sold or at any other way be given away to third parties without your prior consent
3.3 Thisislily.com will save your data in the database, in order to fullfil commitments that rise from the agreement made with you. Besides that, we can use your email address to update you about information and services that might be of interest to you, unless you havent given permission for this
3.4 You can check and change your personal data at any time using the Website.

Article 4 – The agreement

4.1 The agreement is being made when thisislily.com receives your order.

4.2 Changing an agreement is only possible if this has been accepted explicitly by thisislily.com. 


Article 5 – Delivery
5.1 The order will be delivered at the shipping address you stated at the website, unless you have explicitly given another shipping address.

Delivery time within the Netherlands is 5 working days. 
5.2 You are required to accept the purchased products at the moment when these are being offered to you.
5.3 In case you refuse the delivery of the order or you are negligent in giving necessary information or instructions for delivery, the producs will be stored for you at your own expense.
5.4 In case you have stated a wrong address for delivery, then the extra costs are being charged to your account.

5.5 The obligation of supply of thisislily.com will be fullfilled, subject to proof of the contrary, once the deliverd goods by thisislily.com have been offered to the customer once. When delivery is effected to the customer directly or to an independent delivery contractor as agent for the purchaser, risk shall pass to the buyer immediately.

5.6 The delivery time of thisislily.com can never be considered as a deadline. The delivery time only starts after all required information is in the possession of thisislily.com, after which thisislily.com will seek to deliver the goods within 5 working days. Delivery times outside the Netherlands will be longer and are dependable of the country the goods need to be shipped to.


Article 6 - Returns

6.1 The customer has to notify thisislily.com by using the 'contact us' form within 3 working days after delivery, before returning the purchased items.

6.2 The customer needs to verify that the purchased items have been returned within 5 working days after delivery through, for example, a mailorder receipt. The costs of returning the goods will be the full responsibility, and only on the account of the customer. 

6.3 For all items, to be eligible for an exchange, credit or refund, the merchandise must be returned unworn with tags intact and must be accompanied by the original customs documents (if applicable).

6.4 If the returned items don't meet our expectations, have been used or in any other way have been damaged, thisislily.com is entitled to cancel the refund. If everything is in accordance with the terms and conditions as mentioned in the 2 previous scentences, thisislily.com will immediately return a full refund, or at least within 30 days after receiving the returned items.


Article 7 - Shipping damages

Thisislily.com is responsible for damages that may occur during the shipping of the products. This includes damage, theft or loss of the products. Upon delivery, this responsibility is being transfered to you.
Article 8 - Right of reimbursement

8.1 You are entitled to cancel the purchase without giving a reason within seven days after delivery of the goods. Thisislily.com will then reimburse your payment (excluding delivery costs) within 30 days after we have received the product you have returned to us, and only if the product has not been damaged, worn, washed or has been used in any way and is still in its original packaging and contains all tags.
8.2 You are responsible for cost of returning the product.
8.3 Lingerie, beachwear and beauty products (due to personal hygiene reasons) cannot be returned.


Article 9 – Guarantee

9.1 Thisislily.com guarantees that the products to be delivered will apply to the specifications as mentioned on the website.
9.2 The Buyer is required to notify thisislily.com, in writing, of any shortage, misdelivery or other discrepancy immediately, or at the latest within seven days of such shortage, misdelivery or failure, thereafter the buyer shall be liable for any such discrepancy.

9.3 After the end of the period as mentioned in 9.2, thisislily.com is entitled to charge you for all cost of reparation or replacement, including administrative-, shipping- and delivery cost.
9.4 The guarantee as described in the article does not count in case the defect is due to figurative use or in case changes have been tried to be made to the specified product without written consent of thisislily.com or the products have been used fordifferent objectives than they are ment to be used for.
Article 10 – Ownership of products
Thisislily.com will remain to be the owner of the products untill the full amount has been paid to thisislily.com.


Article 11 – Payments
11.1 It is the customers decision which payment method will be chosen to purchase products at thisislily.com. There are several options e.g. payment by creditcard or wiring money to the account.
11.2 Thisislily.com will only send out products after the payment for the order has been received.
Article 12 – Costs for collection
In case the customer does not meet the liability, thisislily.com does not only have the right to charge legal interest over the amount to be paid, but also to all reasonable costs thisislily.com will have to receive the payment. Costs for collection are set to at least 15% of the amount to be paid; in case thisislily.com can prove to have higher expenses, these expenses will also be taken into consideration.

Article 13 – Intellectual Properties Rights
13.1 You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described, including thisislily.com Software and all HTML and other code contained in this Site, shall remain at all times vested in thisislily.com and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by thisislily.com and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
13.2 You are only permitted to insert hyperlinks to the website for informative usage. The usage of a hyperlink to thisislily.com for commercial purposes is forbidden.


Article 14 – Liability
14.1 In case the products delivered by thisislily.com are not defective, the liability of thisislily.com is reduced to the agreements as described in these terms and conditions article 8 (guarantees). 
14.2 The maximum liability of thisislily.com for direct or indirect damage is always restricted by the purchasing prize of the damaged product, unless the damage is done with the intent to/ on purpose or figurative usage by yourself
14.3 Thisislily.com excludes all liability for any damage made, direct or indirect, caused by or resulting from the impossibility to use the Website, wrong/incomplete or not up to date information on the Webiste, and the illegal usage of the systems of thisislily.com, among which the Website, by a third party.
14.4 The Website may describe or mention vatious programs, celebrities and magazines. You need to realize that thisislily.com is an independent party. Thisislily.com is in no way, commercially or not, affiliated to these programs, celebrities and/ or magazines. Thisislily.com has no say in these programs and magazines and has no influence on the behaviour of celebrities and can therefor not be held liable.

14.5 The liability constraints mentioned in these terms and conditions are not applicable in case the direct or indirect damage is due to the intention or faults of thisislily.com or her subordinates. 
Article 15 - Force Majeure
Parties are not hold to any commitments in case they are complicated as a result of the circumstances not owing to her fault, nor the law, a legal transaction that are accounted to her.

Article 16 - Referrals 
The Website may contain referrals (example given by hyperlinks, banners or buttons) to websites of third parties. Thisislily.com has no say over these websites. Thisislily.com is not responsible for the content of these websites.
Article 17 - Miscellaneous
17.1 Any deviation of these Terms and Conditions can only be agreed on in writing. No rights can be derived from these deviations with relation to these Terms and Conditions for later legal relations.

17.2 The administration of thisislily.com is considered as proof of your orders and purchases, untill you prove differently. You acknowledge that electronic communication can serve as proof.

17.3 Thisislily.com is entitled to transfer the rights and commitments of this agreement to a third party by a sole notification to you.

Article 18 - Applicable Law and Competent Authority 
Dutch Law is applicable to these Terms and conditions. All possible disputes will be put to the competent judge in amsterdam. Thisislily.com can change these Terms and Conditions any time. Thisislily.com therefor advices clients to read the Terms and Conditions regularly.

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